Skip to content
  • There are no suggestions because the search field is empty.

User Account vs. User Profile (Microsite) in OneTapConnect

OneTapConnect operates using a company-based hierarchy. Each company contains its own user profiles, and each user profile represents a microsite. A person may belong to one or multiple companies while using a single login.

User Profile / Microsite

A user profile represents a person within a specific company and is unique to that company.

  • All information stored in the user profile (including contact details) is used to power the user’s microsite

  • Each user profile corresponds to one microsite

  • User profiles are company-specific and do not carry over between companies

Company Super Admins, Admins, and Managers have full access to manage user profiles and microsites information.


User Account

A user account represents a person and is used only to access the OneTapConnect platform.

  • Used for authentication and security

  • Belongs to an individual, not a company

  • Can be linked to multiple company user profiles

  • Provides a single point of access to all microsites the user is associated with

  • Does not contain public-facing profile or microsite information

  • Can only be edited by the user who owns the account

A user account allows a person to sign in once and access all companies they have been invited to.


Simple way to remember

  • User account = how you log in

  • User profile = how you appear inside a company