FAQs
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      I purchased a OneTapConnect card/microsite. How do I get it set up?

      After you placed your order, you should have received 2 emails with instructions to get started.

      1. The first email is to confirm the creation of your online account, and provide you a link to create a password.

      OTC email account confirmation

      2. The second email is the order confirmation and include at the top, information to get started.

      OTC email order confirmation

      If you didn’t receive those emails, please check your spam folder first.


      All those information are also accessible from your online account by clicking on “Getting Started“.


      OneTapConnect-Getting Started screenshot

      If you need help login into your online account, please see this article: How do I access my online account?