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How To Update Your Billing Information

Add or Edit a Saved Payment Method, Select a New Primary Payment Method or Update Your Billing Address

If you are the owner or admin of your account, you can manage your account's saved payment methods and update your billing information directly from your OneTapConnect account dashboard.

Manage Payment Methods

Your primary payment method is the default method used to pay for subscription renewals, service add-ons, Smart Accessories and other purchases made on your account. 

To start, your primary payment method will be the method you initially used to pay for your account's first subscription. You can update this information or add a new method anytime on the Payment Methods tab of the Account & Billing page.

Simply click “Add new” to save a new payment method to your account, or click "Edit” to update a saved payment method.

If you have multiple payment methods already saved to your account, click “Set as primary” under the “Status” column to designate an existing method as the new primary payment method for future transactions on your account.

Update Your Billing Information

By default, your billing address will be the same address that was entered at checkout when your account was first activated. You can update this information anytime from the Billing & Contact Information tab of the Account & Billing page.

Simply update the information that is saved to the billing information form, and click "Save" to finish.

Updating your billing information will not update your shipping address. To update your shipping address, please head to the Shipping Addresses tab of the Account & Billing page.