If you are the owner or creator of your company’s OneTapConnect account, you will automatically be granted full access to the OneTapConnect platform as the SuperAdmin of your company's account.
By default, all other users without assigned user roles can only manage their own profile/microsite information. This and other permissions can be managed in the User Profile Settings section of the Settings page.
If you are an owner or administrator of your company's account, you can grant additional privileges to existing users on the User Roles tab of the Account & Billing page.
What are the different user roles on OneTapConnect?
- SuperAdmins: account owners with unrestricted access to their company's OneTapConnect account information. Only a SuperAdmin can grant SuperAdmin access to another user.
- Administrators: users with unrestricted access to their company's OneTapConnect account information who cannot grant SuperAdmin access to themselves or any other user.
- Managers: users with access to everything but the Account & Billing page.
How to manage user roles and access levels:
- Log in to your OneTapConnect account dashboard.
- Go to Account & Billing, then click User Roles.
- Use the dropdown menus to assign user roles as needed.
- Click Save.
