--- title: How To Manage Your Subscription description: Manage your billing cycle, enable/disable auto-renewal, or cancel or reactivate your OneTapConnect subscription --- [Skip to content](https://help.onetapconnect.com/how-to-manage-your-subscription#main-content) [![onetapconnectlogo2](https://help.onetapconnect.com/hs-fs/hubfs/logo/onetapconnectlogo2.png?width=150&height=48&name=onetapconnectlogo2.png)](https://onetapconnect.com/) - [Home](https://onetapconnect.com/) - [Help Center](https://help.onetapconnect.com/) - [Book a demo](https://onetapconnect.com/contact-sales/) - [Blog](https://onetapconnect.com/blog/) Open main navigation Close main navigation - [Home](https://onetapconnect.com/) - [Help Center](https://help.onetapconnect.com/) - [Book a demo](https://onetapconnect.com/contact-sales/) - [Blog](https://onetapconnect.com/blog/) - [Submit a support request](https://onetapconnect.com/support) [Submit a support request](https://onetapconnect.com/support) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.onetapconnect.com/?hsLang=en) 2. [Account & Billing](https://help.onetapconnect.com/account-billing?hsLang=en) 3. [Account & Subscription](https://help.onetapconnect.com/account-billing?hsLang=en#account-subscription) # How To Manage Your Subscription ## Manage your billing cycle, enable/disable auto-renewal, or cancel or reactivate your OneTapConnect subscription If you are the owner or administrator of your account, you can manage your subscription and update your account and billing information on your OneTapConnect account dashboard. ### How to manage your billing cycle OneTapConnect is a digital subscription service with month-to-month and annual billing cycle options. Monthly plans prioritize flexibility over cost, but you will get a lower effective monthly rate with an annual plan. #### How to change your billing cycle: 1. Log in to your [OneTapConnect account dashboard](https://app.onetapconnect.com/dashboard). 2. Go to **[Subscription & Add-Ons](https://app.onetapconnect.com/account-and-billing/subscription-add-ons)** on the Account & Billing page.  3. Click **Update Billing Cycle**. 4. Use the checkbox to confirm, then click **Pay and Update Billing Cycle**. Changing your billing cycle will start a new cycle that begins today. Any unused days left in your previous billing cycle will be automatically credited to your account. ### How to disable or enable auto-renewal Unless you manually disable or request that we disable your auto-renewal after purchasing, your subscription will be set to automatically renew either monthly or annually depending on your billing cycle. #### How to disable auto-renewal for your subscription: 1. Log in to your [OneTapConnect account dashboard](https://app.onetapconnect.com/dashboard). 2. Go to **[Subscription & Add-Ons](https://app.onetapconnect.com/account-and-billing/subscription-add-ons)** on the Account & Billing page.  3. Click **Disable Auto-Renewal**. 4. Use the checkbox to confirm, then click **Cancel Auto-Renewal**. #### How to enable auto-renewal for your subscription: 1. Log in to your [OneTapConnect account dashboard](https://app.onetapconnect.com/dashboard). 2. Go to **[Subscription & Add-Ons](https://app.onetapconnect.com/account-and-billing/subscription-add-ons)** on the Account & Billing page.  3. Click **Enable Auto-Renewal**. 4. Use the checkbox to confirm, then click **Start Auto-Renewal**. ### How to update your payment method(s) The last four digits of your primary payment method are listed under **Payment method** on the **Subscription & Add-Ons** tab on the Account & Billing page.  For information on how to update your payment method(s), see [How to update your billing information](https://help.onetapconnect.com/how-to-update-your-billing-information?hsLang=en). ### How to cancel your subscription 1. Log in to your [OneTapConnect account dashboard](https://app.onetapconnect.com/dashboard). 2. Go to **[Subscription & Add-Ons](https://app.onetapconnect.com/account-and-billing/subscription-add-ons)** on the Account & Billing page.  3. Click **Manage Subscription**, then select **Cancel Subscription**. 4. Use the checkbox to confirm, then click **Cancel Subscription**. Cancelling your subscription will cancel your next renewal and schedule your identity profile(s) to be automatically deactivated at the end of your current billing cycle. ### How to reactivate your subscription 1. [Log in to your OneTapConnect account dashboard](https://app.onetapconnect.com/dashboard). 2. Go to **[Subscription & Add-Ons](https://app.onetapconnect.com/account-and-billing/subscription-add-ons)** on the Account & Billing page. If your subscription is deactivated and you only have one company account on OneTapConnect, you will be automatically directed to this page when you log in. 3. Click **Manage Subscription**, then select **Reactivate Subscription**. 4. Use the checkbox to confirm, then click **Resume Subscription** to pay and reactivate your subscription. It may take a few moments for this change to be reflected in your account. If you have any questions or concerns regarding your account, please contact our team at [support@onetapconnect.com](mailto:support@onetapconnect.com). - [Getting Started](https://help.onetapconnect.com/getting-started?hsLang=en) - [Sharing Your Identity Profile](https://help.onetapconnect.com/sharing-your-identity-profile?hsLang=en#main-content) - [Identity Profile Functions](https://help.onetapconnect.com/sharing-your-identity-profile?hsLang=en#identity-profile-functions) - [Smart Accessories](https://help.onetapconnect.com/sharing-your-identity-profile?hsLang=en#smart-accessories) - [FAQ](https://help.onetapconnect.com/faq?hsLang=en) - [Identity Profile Information & Design](https://help.onetapconnect.com/identity-profile-information-design?hsLang=en) - [Team Management](https://help.onetapconnect.com/team-management?hsLang=en) - [Mobile Application](https://help.onetapconnect.com/mobile-application?hsLang=en) - [Account & Billing](https://help.onetapconnect.com/account-billing?hsLang=en#main-content) - [Account & Subscription](https://help.onetapconnect.com/account-billing?hsLang=en#account-subscription) - [Billing](https://help.onetapconnect.com/account-billing?hsLang=en#billing) - [Tips & Tricks](https://help.onetapconnect.com/tips-tricks?hsLang=en) - [Contact us](https://onetapconnect.com/contact-us/) - [Terms of use](https://onetapconnect.com/terms-of-use/) - [Privacy policy](https://onetapconnect.com/privacy-policy/) [![Chill listening crop-3](https://help.onetapconnect.com/hubfs/Logo%20C_Logo%20C.svg "Chill listening crop-3")](http://onetapconnect.com) [mailto:support@email.com](mailto:support@email.com) Copyright © 2025, ONE TAP CONNECT