How To Manage User Licenses

If you are an owner or admin of your Company's account, you can adjust the number of microsite seats available on your subscription by adding or removing user licenses on your OneTapConnect account dashboard.

How to add user licenses

1. Go to Account & Billing, then click Manage User Licenses.
2. Click + to add as many user licenses as you need, and the system will automatically calculate your total due today.
3. Use the checkbox to confirm you understand how this action affects your next renewal, then click Pay and Update Subscription.
4. Checkout.

The cost to add user licenses is the price per microsite prorated depending on the number of days left in your current billing cycle.

If your team is using all of the available seats on your subscription, you can purchase additional user licenses on the Users page by clicking + Add new user(s) and following steps 2 - 4 as listed above.

How to remove user licenses

1. Go to Account & Billing, then click Manage User Licenses.
2. Click Remove Users.
3. Click - to remove user licenses from your next renewal. Removed user licenses will remain available until the end of your current billing cycle.
4. Use the checkbox to confirm you understand how this action affects your next renewal, then click Update Subscription.

If the number of active users exceeds the number of user licenses on your subscription, any surplus active users will be automatically deactivated, starting with the most recently added active user(s) on your account upon renewal.